Privacy policy

PRIVACY POLICY

Last updated: September 5, 2026

This Privacy Policy explains how Solesterius, operated by FT LLC, collects, uses, stores, and shares personal information when you visit solesterius.com, make a purchase, contact us, subscribe to communications, or otherwise interact with our services.

WHO WE ARE

Solesterius is an ecommerce brand operated by FT LLC, a limited liability company organized under the laws of the State of Wyoming, United States.

For the purposes described in this Privacy Policy, FT LLC is responsible for the personal information processed in connection with the Solesterius website and services.

INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect information such as:

• Name.
• Email address.
• Billing address.
• Shipping address.
• Telephone number.
• Order and transaction information.
• Products purchased.
• Customer support communications.
• Device and browser information.
• IP address.
• Website activity and interaction data.
• Marketing and communication preferences.

PAYMENT INFORMATION

Payment information is processed securely by the payment provider made available to you during checkout.

Solesterius does not directly store your complete credit or debit card number.

Payment providers may process payment-related information according to their own privacy policies, security procedures, and legal obligations.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process and manage orders.
• Deliver digital products and services.
• Fulfill and ship physical products.
• Provide customer support.
• Process returns and refunds.
• Prevent fraud and unauthorized transactions.
• Improve our website and customer experience.
• Measure website and marketing performance.
• Send transactional communications.
• Send marketing communications where permitted by law.
• Comply with legal, accounting, tax, and regulatory obligations.

SHOPIFY

Our online store is operated using Shopify.

Shopify may process certain customer, order, website, checkout, security, and technical information in order to provide ecommerce infrastructure and related services.

EMAIL AND CUSTOMER COMMUNICATIONS

We may use email and communication service providers, including platforms such as Klaviyo or similar providers, to send transactional and marketing communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in the message.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages relating to an order, account, delivery, refund, or customer service request.

ANALYTICS AND ADVERTISING

We may use analytics and advertising technologies provided by services such as Google, Meta, TikTok, Shopify, and similar providers.

These services may collect information about how visitors interact with our website, including pages viewed, products viewed, device information, browser information, IP address, and actions taken on the website.

Where required by applicable law, non-essential tracking or advertising technologies are used only after appropriate consent.

COOKIES

Solesterius uses cookies and similar technologies to:

• Operate the website.
• Remember preferences.
• Support checkout functionality.
• Improve website performance.
• Analyze website traffic.
• Prevent fraud.
• Support advertising and marketing where permitted.

You may be able to manage cookies through your browser settings or through consent controls displayed on our website.

SERVICE PROVIDERS

We may share personal information with third-party service providers where reasonably necessary to operate our business.

These providers may include:

• Ecommerce and website infrastructure providers.
• Payment processing providers.
• Email and customer communication providers.
• Digital product delivery providers.
• Product suppliers.
• Print-on-demand providers.
• Fulfillment and logistics providers.
• Shipping carriers.
• Analytics providers.
• Advertising platforms.
• Fraud prevention and security providers.
• Accounting, tax, legal, and professional advisers.

We only share personal information where reasonably necessary for legitimate business operations, order fulfillment, customer support, payment processing, fraud prevention, legal compliance, or the other purposes described in this Privacy Policy.

INTERNATIONAL DATA PROCESSING

Solesterius operates as an international ecommerce business.

Customers, company personnel, and service providers may be located in different countries.

As a result, personal information may be processed outside the country where the customer lives.

Where required by applicable law, reasonable safeguards are used for international processing of personal information.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including:

• Order fulfillment.
• Customer service.
• Fraud prevention.
• Accounting.
• Tax obligations.
• Legal and regulatory requirements.

YOUR RIGHTS

Depending on where you live, you may have rights regarding your personal information.

These may include the right to request:

• Access to your personal information.
• Correction of inaccurate information.
• Deletion of certain information.
• Restriction of certain processing.
• A copy of certain personal information.
• Withdrawal of consent where processing is based on consent.

You may also have the right to object to certain processing.

To submit a privacy-related request, contact us through the Contact page on solesterius.com.

CHILDREN

Our services are not intended for children who are not legally permitted to make online purchases under applicable law.

We do not knowingly seek to collect personal information from children for the purpose of selling products directly to them.

SECURITY

We use reasonable administrative and technical measures, together with security measures provided by our service providers, to protect personal information.

However, no online service can guarantee absolute security.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

The latest version will be posted on this page together with the updated date.

CONTACT

For privacy-related questions or requests, please contact us through the Contact page on solesterius.com.

Solesterius
Operated by FT LLC